Clover Call Centre Learnership 2025

Clover Call Centre Learnership 2025. Clover is looking for new talent to join the Call Centre Learnership. The chosen applicants will spend the term of the Clover Call Centre learnership 2025 at headquarters in Constantia Park (Roodepoort) and will attend lessons as scheduled. At the end of the learnership, individuals will have achieved the NQF qualification and gained experience in a world-class Call Centre.

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Clover Call Centre Learnership Overview

Company: Clover
Location: Roodepoort, South Africa
Closing date: 28 January 2025
Reference Number: CLO250120-3
Job Title: Learner: CSC
Job Type: Learnership
Department: Customer Service Centre
Number of Positions: 20
Location – Town / City: Roodepoort
Location – Province: Gauteng
Location – Country: South Africa
Required Education Level: Grade 12 | National Certificate
Job Category: Customer Service

Responsibilities:

Handle all inbound and outbound interactions.
Resolve queries and complaints via the relevant stakeholders.
Capture orders reliably and on time using the daily call list.
Inform customers of the account on hold.
Confirm customer orders as per standard operations procedures.
Inform key stakeholders about concerns with their orders.
Offer new or more items (explain features and special deals).
Assist team members in obtaining team results.
Share the responsibility to get the job done.
Support team values.
Participate in team meetings.
Take responsibility for the visual management of information.

Clover Call Centre Learnership Requirements

Grade 12 or equivalent NQF4
Grade 12 / Matric completed during the last five years (2020-2024)
Average of 60% in English and Maths or Math Literacy
Computer literacy (Advanced)
Currently unemployed.
Candidates must have never taken part in a Learnership previously.

Skills and Competencies:

Proactive and focused on taking action
Acts with honesty and consistency
Maintains high standards
Effectiveness in interpersonal relationships
Commitment and motivation
Work together with others to accomplish a shared goal.
Customer orientated
Communicates effectively
Ability to apply numerical principles

How to Apply for the Clover Call Centre Learnership

Click Here to Apply

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